IM is For Adults in the Work Place, too
New research from InsightExpress reveals that IM is seen as a tool in the workplace and not a distraction. Further findings include the following:
The most cited features and benefits of IM are:
According to a recent Reuters article, AOL has 41.7 million IM users at home, up 21 percent from last year. MSN users rose 94 percent to 18.5 million, while Yahoo!'s users rose 25 percent to reach 11.9 million. At work, AOL has 8.8 million, MSN has 4.8, and Yahoo! has 3.4.